FAQs

Before you dive in, maybe you really want to learn the following:
Using MercurySays

Frequently Asked Questions

How Secure is MercurySays?
Mercurysays.com does not copy, record, or keep the messages submitted by users. Nor does Mercurysays.com copy, record, or keep the messages submitted by users for the purpose of making them available to third parties. We do record words, symbols and punctuation styles that are not already in our dictionary/database so that we can improve our service to you. For confirmation, see our privacy policyterms of service, and disclaimer. Further, MercurySays strives continuously to maintain strict compliance with the CAN-SPAM Act and the California Consumer Privacy Act (CCPA), as well as all relevant laws in the jurisdictions in which we operate.

How does MercurySays understand?
MercurySays searches its massive dictionary for the words, combinations of words, symbols, abbreviations, and punctuation to identify the meanings, feelings, thinking patterns, and writer’s intent. It recognizes slang, typos, short forms, vernacular terms, and much more. This assessment creates insights that provide a profound understanding of the thoughts, emotions, and styles that are expressed.

MercurySays does not record or build knowledge for third parties from submitted messages. Its unique dictionary does all the work, so any message submitted or identified remains private and secure. MercurySays does not use A.I.

What else does MercurySays know?
MercurySays knows a great deal. It measures many different characteristics of every message submitted to it and combines those characteristics in unique ways. Then, MercurySays provides its most important insights and offers suggestions and advice on how to improve performance in particular areas.

Does MercurySays know more than what I can learn from a quick or careful read of a message?
Far more. It operates like an extremely powerful communication expert providing the deepest insight.

Why does MercurySays sometimes seem contradictory from one area of focus to another?
The analysis that MercurySays offers goes far beyond any literal message. For example, if someone’s confidence is rising in terms of the interest in taking action but falling in terms of their respect, we believe we are providing a true insight into their current stance.

So, when there appears to be a contradiction, there probably is. Further, if a literal understanding of a message contradicts the MercurySays assessment, it is because the structure, style, and language used in the message contradicts the literal meaning of the message.

Can MercurySays analyze a short message?
MercurySays works best if it is assessing 10 words or more. It may provide an excellent insight with very short messages, but we are confident that the best results can be achieved when MercurySays has a reasonable amount of narrative text to analyze. More than 50 words is the optimal.

Does MercurySays create random results?
No. Never. MercurySays is a sophisticated analyzing tool that uses a special language methodology to assess the intent, rational structures, feelings (and much more) of text. This special language methodology has been developed over 40 years by Francis Walsh.

A language and communication expert, Francis has been a consultant to hundreds of the biggest and most powerful national organizations.

Does MercurySays understand the context in which a message is sent?
A message arises from someone’s thoughts that evolve within a social or professional context. Those thoughts are transformed into language, and a message is created. MercurySays analyzes each message objectively, and its analysis is far deeper than a message’s literal meaning.

Does MercurySays deal with every word as well as the whole message?
Yes. MercurySays analyzes each word and also assesses combinations of words. It measures the grammar and structure of a message, then aggregates, among many other perspectives, the message’s overall intent.

It’s a complex process but, using MercurySays, it is possible to detect a vast amount of information about the way someone is thinking and behaving.

Does MercurySays analyze languages other than English?
Right now, MercurySays understands only English. Some linguists argue that about 1.5 billion people speak English. It’s the language with the largest number of users and it’s the most widespread. However, it would be great to have MercurySays help people using languages other than English. Some candidate languages would be Spanish, Portuguese, French, German, Russian, and Hindi. How wonderful it would be to reach out to all those wonderful people!

Does MercurySays use Artificial Intelligence (A.I.)?
No. MercurySays uses a unique system of language analysis that does not need to learn from the messages that are submitted to it. Developed over 40 years by Francis Walsh, this language analyzer does not build an overall view of message interactions, nor does it record the text it analyzes. That provides a valuable layer of security and privacy.

Does MercurySays capture my personal details and sell them to third parties?
No. We don’t do that. We want to help people to understand the thinking behind their messages and to improve their attitudes and behaviors to meet particular corporate goals.

Please check our disclaimerterms of service, and privacy policy. They should put to rest any concerns you may have.

Is MercurySays prying too deeply into people’s minds?
The MercurySays program is profound and powerful. It does analyze what people are thinking and how they are presenting themselves. It does have extremely insightful powers. But you can be assured that MercurySays does not pry into anything other than what is openly expressed.

What if the insights that MercurySays provides are wrong?
MercurySays analyzes messages in a unique way but it cannot and does not control how its insights or advice are applied.

MercurySays can only develop reactions from chosen or written messages submitted to it. Each individual receiving those results must be responsible for their own reactions, mental and physical, to the insight and advice that MercurySays provides.

 

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