FAQs

Before you dive in, maybe you really want to learn the following:
Technical Information
Using MercurySays

Frequently Asked Questions

How Secure is MercurySays?

Mercurysays.com does not copy, record, or keep the messages submitted by users. Nor does Mercurysays.com copy, record, or keep the messages submitted by users for the purpose of making them available to third parties. We do record words, symbols and punctuation styles that are not already in our dictionary/database so that we can improve our service. For confirmation, see our privacy policy, terms of service, and disclaimer. Further, MercurySays strives continuously to maintain strict compliance with the CAN-SPAM Act and the California Consumer Privacy Act (CCPA), as well as all relevant laws in the jurisdictions in which we operate.

How does MercurySays understand?

MercurySays searches its massive dictionary for the words, combinations of words, symbols, abbreviations, and punctuation to identify the meanings, feelings, thinking, and intent of a message submitted by a user. It also recognizes slang, typos, short forms, vernacular terms, and much more. This creates insights that provide a profound understanding of the thoughts, emotions, and styles that are expressed in a message.

MercurySays does not record or build knowledge for third parties from submitted messages. Its unique dictionary does all the work, so the full message you submit remains private and secure. MercurySays does not use A.I.

How can I use MercurySays?

Understand the heart of a relationship
Your working and social life depends on understanding your contacts, work colleagues, friends and family, and communicating with them at the highest level. MercurySays provides you with this profound insight into how you appear to them instantly and consistently. And, that can make all the difference in understanding, developing, and sustaining relationships that nurture everyone involved.

Should I trust MercurySays?

Of course, you must take responsibility for your own messages, moods, thoughts, actions, and reactions. Please read the MercurySays disclaimer, terms of service, and privacy policy to familiarize yourself with our position. You are entirely responsible for everything you write, do, or say after receiving suggestions from MercurySays. Although MercurySays is incapable of knowing all the details of your particular situation, its powerful objective test prompts insights and suggestions, without fear or favor.

What does MercurySays do?

MercurySays objectively analyzes the text of your message. It assesses word use and message structure in a unique way, focusing on a wide range of emotional and intent indicators. It allows you to instantly assess your message before you send it and often offers advice on improving your stance. 

What else does MercurySays know?

MercurySays knows a great deal. It measures many different characteristics of every message submitted to it and combines them in unique ways. Then, MercurySays offers you the most important insights into your message and offers ways to improve it, and, sometimes, what to avoid.

Does MercurySays know more than what I can learn from a quick or careful read of my message?

Far more. It’s like a powerful communication expert providing the deepest insight. It does so on-demand and consistently. So, make sure you use MercurySays every time you use a spell checker or grammar check. Tell us what you think through the “Feedback” form. We are ready and excited to learn about your experiences, thoughts, and creative suggestions.

Why does MercurySays sometimes seem to contradict the message it analyzes?

The analysis that MercurySays performs goes far beyond the literal message that you are about to send. We assume you have proofread your literal message and then asked MercurySays to delve deeper, gathering more insight and power as you go.

So, when there seems to be a contradiction, there probably is. But, it’s not the fault of MercurySays. It occurs because there is a contradiction between the literal message you have written and what you have actually said “between the lines.” That insight gives you a profound advantage.

Occasionally, when you test a message, one MercurySays response may contradict another. Usually, the blue text below each red heading will shed some light on the insight. Alternatively, your message may have contradictory characteristics, which may be caused by contradictory feelings and motivations that you have expressed. We are, after all, only human. MercurySays simply reports what it registers in your message.

That makes MercurySays the prefect reference point.

Can MercurySays analyze a short message?

We recommend that you submit messages of 10 words or more. MercurySays may provide an excellent insight with very short messages, but we are confident that you will get the best response when MercurySays has a reasonable amount of narrative text to analyze. 

Does MercurySays create random results?

No. Never. MercurySays is a sophisticated analyzing dictionary that uses a special language methodology to focus on your message’s intent, thinking structures, feelings, and much more. The special language methodology has been developed over 40 years by Francis Walsh.

A language and communication expert, Francis has been a consultant to hundreds of the biggest and most powerful national organizations throughout Australia.

There is nothing random about MercurySays. It uses a unique approach to measuring communication. Your message is simply analyzed through the MercurySays dictionary and you are given the results. End of story.

Does MercurySays understand the context in which a message is sent?

A message arises from your thoughts that evolve within a social or professional context. Those thoughts are transformed into language, and the message is created. MercurySays analyzes each message more objectively and faster than any person alive. So, although MercurySays does not understand the context in which your messages are created, its analysis is far deeper than your message’s literal meaning.

Does MercurySays deal with every word as well as the whole message?

Yes. MercurySays analyzes each word and also assesses combinations of words. It measures the grammar and structure of a message, then aggregates, among many other perspectives, the message’s overall intent. It’s a complex process but, using the breakthrough language technology of the MercurySays dictionary, it is possible to detect a vast amount of information about the way you are thinking and projecting.

Does MercurySays analyze languages other than English?

Right now, MercurySays understands only English. Some linguists argue that about 1.5 billion people speak English. It’s the language with the largest number of users and it’s the most widespread. However, it would be great to have MercurySays help people using languages other than English. Some candidate languages would be Spanish, Portuguese, French, German, Russian, and Hindi. How wonderful it would be to reach out to all those wonderful people!

Does MercurySays use Artificial Intelligence (A.I.)?

No. MercurySays uses a unique system of language analysis that does not need to learn from the messages that are submitted to it. Developed over 40 years by Francis Walsh, this language analyzer does not build an overall view of message interactions, nor does it record the text it analyzes. That provides you with a valuable layer of security and privacy.

Does MercurySays capture my personal details and sell them to third parties?

No. We don’t do that. We are interested in helping people to safely understand their messages and to create more appropriate reactions and responses in their readers. Your comments and ideas will help us to understand your needs and to improve our program. End of story.

Please check our disclaimer, terms of service, and privacy policy. They should put to rest any concerns you may have.

Is MercurySays prying too deeply into people’s minds?

MercurySays is profound and powerful. It does analyze what you are thinking and how you are presenting yourself, but on the basis of your message alone: nothing more. It does have extremely insightful powers. But, you can be assured that MercurySays does not pry into anything other than what you are openly offering through your text message.

Is MercurySays unnecessary if you are an experienced and insightful communicator?

If you are a “highly perceptive communicator,” you may already be using a form of language analysis that is similar to the one that drives MercurySays. Great! But, sometimes, even the most astute writers don’t understand their own messages correctly. So, MercurySays does the job for you consistently within seconds and saves you a lot of hard thinking. It’s like saying, “I don’t use a calculator because I can count.” The trouble is that you don’t always count correctly, for many reasons (all of them human and natural). MercurySays is ready to help you understand your message at the highest and most consistent level.

What if the insights that MercurySays provides are wrong?

MercurySays analyzes messages in a unique way but it cannot and does not control how you apply its insights. Nor can it know exactly how an individual will respond to the message that you create. It can only develop assumptions from the message you have submitted. You have to be responsible for your own behavior. The person with whom you are communicating must also be responsible for their reactions and responses.

What if MercurySays messes with the response I was planning?

If your response is excellent, you should use it. You are responsible for your own actions. Maybe, MercurySays offered something but you had a better idea. Fine. You have to decide what’s best and follow that approach. So, go with it and see what result you get. We’d like to hear about your experience.