FAQs

Before you dive in, maybe you really want to learn the following:
Technical Information
Using MercurySays Personal

Frequently Asked Questions

How Secure is MercurySays Personal?

Mercurysays.com does not copy, record, or keep, in any way, the messages submitted by users. Nor does Mercurysays.com copy, record, or keep, in any way, the messages submitted by users for the purpose of making them available to third parties. We do record words, symbols and punctuation styles that are not already in our dictionary/database so that we can improve our service. For confirmation, see our privacy policyterms of service, and disclaimer. Further, MercurySays strives continuously to maintain strict compliance with the CAN-SPAM Act and the California Consumer Privacy Act (CCPA), as well as all relevant laws in the jurisdictions in which we operate.

How does MercurySays Personal understand?

MercurySays searches its massive dictionary for the words, symbols, abbreviations, and punctuation to identify the meanings, feelings, thinking, and intent of a message submitted by a user. It also recognizes slang, typos, short forms, vernacular terms, and much more. This creates insights that provide a profound understanding of the thoughts, emotions, and styles that are expressed in a message.

MercurySays does not record or build knowledge for third parties from submitted messages. Its dictionary does all the work, so the full message you submit remains private and secure.

How can I use MercurySays Personal?

Understand the heart of a relationship
Your working and social life depends on understanding your contacts, work colleagues, friends and family, and communicating with them at the highest level. MercurySays Personal provides you with this profound insight instantly and consistently. And, that can make all the difference in understanding, developing, and sustaining relationships that nurture everyone involved.

Should I trust MercurySays Personal?

Of course, you must take responsibility for your own messages, moods, thoughts, actions, and reactions. Please read the MercurySays Personal disclaimer, terms of service, and privacy policy to familiarize yourself with our position. You are entirely responsible for everything you write, do, or say after receiving suggestions from MercurySays Personal. Although MercurySays Personal is incapable of knowing all the details of your particular situation, its powerful objective test prompts insights and suggestions, without fear or favor.

Remember that MercurySays Personal does not assess or measure how you feel after you receive a message. It simply measures the message, but it does so in a way that is extremely sensitive and insightful.

Why do I feel differently than MercurySays Personal?

MercurySaysPersonal does not measure your reactions: your thoughts, feelings, or assessments. Of course, they are valid. But, they are not accessible or assessable by this website. You may believe that they are true; however, MercurySays Personal may provide another point of view. It often sees a deeper intent, a more precise level of certainty, and a range of the most important emotional stances that the person you are communicating with has adopted. There is every chance that it helps you to rethink the message you have received.

What does MercurySays Personal do?

MercurySays Personal objectively analyzes the text of a message that you submit to it.

Remember, that some unemotional messages create powerful emotional reactions. And, some emotionally charged messages may leave you feeling cold or indifferent. MercurySays Personal cannot measure your reactions. It measures a message you receive to help you to better understand it and to respond effectively.

What else does MercurySays Personal know?

MercurySays Personal knows a great deal. It measures nearly 100 different characteristics of every message submitted to it and combines them in unique ways. Then, MercurySays Personal offers you the most important insights into the message’s tone, authorial voice, level of certainty (changing their mind), attention grabbers, and sincerity.

Does MercurySays Personal know more than what I can learn from a quick or careful read?

Far more. It’s like a powerful communication expert providing the deepest insight. It does so on-demand and consistently. So, make sure you use MercurySays Personal and tell us what you think through the “Feedback” form. We are ready and excited to learn about your experiences, thoughts, and creative suggestions.

Why does MercurySays Personal sometimes seem to contradict the message it analyzes?

The analysis that MercurySays Personal performs goes far beyond the literal message that you receive. We assume you have read the literal message, understood it and then asked MecurySays Personal to delve deeper, gathering more insight and power as you go.

So, when there seems to be a contradiction, there probably is. But, it’s not the fault of MercurySays Personal. It occurs because there is a contradiction between the literal message and what is being said “between the lines.” That insight gives your a profound advantage.

Sometimes, when you test a message, one MercurySays Personal response seems to contradict another. Usually, the blue text below each red heading will shed some light on the insight. Alternatively, the message may have contradictory characteristics, which may be caused by contradictory feelings and motivations expressed by the message-maker. People can be like that. We are, after all, only human. MercurySays Personal simply reports what it registers in a message.

Can MercurySaysPersonal analyze a short message?

With very brief messages, like “No” or “Yes,” the response that MercurySaysPersonal provides is pretty clear. However, there isn’t much there for MercurySaysPersonal to look into. But, if you receive a slightly longer message, like “It is warm and sunny here. A beautiful day,” MercurySaysPersonal can dive deep and give you wonderful insight.

Does MercurySays Personal create random results?

No. Never. MercurySays Personal is a sophisticated analyzing dictionary that uses a special language methodology to focus on the message’s intent, thinking structures, feelings, and more. The special language methodology has been developed over 40 years by Francis Walsh, the language and communication expert who has consulted to hundreds of the biggest and most powerful national organizations throughout Australia. There is nothing random about MercurySays Personal. It is a unique approach to communication. Your message is simply analyzed through MercurySays Personal’s dictionary and you are given the results. End of story.

Does MercurySays Personal understand the context in which a message is sent?

A message arises from someone’s thoughts that evolve within a social or professional context. Those thoughts are transformed into language, and the message is created. MercurySays Personal analyzes each message objectively, developing an insight that is probably far more precise and detailed than any individual can create. And, certainly, it is faster than any person alive. So, although MercurySays Personal does not understand the context in which messages are created, it does detect word use, grammatical patterns, message structures and much more. And, these elements are highly significant in understanding what people mean when they communicate.

Does MercurySays Personal deal with every word as well as the whole message?

Yes. MercurySays Personal analyzes each word, then it assesses combinations of words, such as pairs, phrases, clauses, sentences, questions, exclamations, and paragraphs. It measures the grammar and vocabulary of a message, then aggregates, among many other perspectives, the message’s overall intent. It’s a complex process but, from the breakthrough language technology of the MercurySays Personal dictionary, it is possible to detect the emotions expressed, the writer’s self-perception, how firm the writer’s opinions are, how to attract their attention, and how sincere the message is.

Does MercurySays Personal analyze languages other than English?

Right now, MercurySays understands only English. Some linguists argue that about 1.5 billion people speak English. It’s the language with the largest number of users and it’s the most widespread. However, it would be great to help people using languages other than English with MercurySaysPersonal. Some candidate languages would be Spanish, Portuguese, French, German, Russian, and Hindi. How wonderful it would be to reach out to all those people!

Does MercurySays Personal use Artificial Intelligence (A.I.)?

No. MercurySaysPersonal uses a unique system of language analysis that does not need to learn from the messages that are submitted to it. Developed over 40 years by Francis Walsh, this language analyzer does not build an overall view of message interactions, nor does it record the text it analyzes. That provides you with a valuable layer of security and privacy.

Does MercurySays Personal capture my personal details and sell them to third parties?

No. We don’t do that. We are interested in helping people to safely understand messages and to create more insightful and powerful responses. Your comments and ideas help us to understand your needs and to improve our program. End of story.

Please check our disclaimer, terms of service, and privacy policy. They should put to rest any concerns you may have.

Is MercurySays Personal prying too deeply into people’s minds?

MercurySays Personal is profound and powerful. It does analyze what the message-maker is presenting as their thinking, but on the basis of their message alone: nothing more. Imagine it is like someone assessing a person’s background from their appearance, accent, their dress, or their behaviors. It does have extremely insightful powers. But, you can be assured that MercurySays Personal does not pry into anything other than what someone is openly offering you: their text message.

Is MercurySays Personal unnecessary if you are an experienced and insightful communicator?

If you are a “highly perceptive reader,” you may already be using language analysis that is similar to the one that drives MercurySays Personal. Great! But, sometimes, even the most astute people don’t read messages correctly. Sometimes, they are in a rush or they are distracted or they react too emotionally to a message they have received. MercurySays does the job consistently within seconds and saves you a lot of hard thinking. It’s like saying, “I don’t use a calculator because I can count.” The trouble is that you don’t always count correctly, for many reasons (all of them human and natural). MercurySaysPersonal is ready to help you understand a message at the highest and most consistent level.

What if the insights that MercurySays Personal provides are wrong?

MercurySays Personal analyzes messages in a unique way but it cannot and does not control how you apply its insights. Nor can it know exactly how an individual will respond to the reply that you create. It can only develop assumptions from the message submitted. You have to be responsible for your own behavior. The person with whom you are communicating must be responsible for theirs.

What if MercurySays Personal messes with the response I was planning?

If your response is excellent, you should use it. You are responsible for your own actions. Maybe, MercurySays Personal offered something different but you had a better idea. Fine. You have to decide what’s best and follow that approach. So, go with it and see what result you get.

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