How To

When someone responds to the text choices offered in the MercurySays forms and when they write their thoughts on the identified topics, our program begins its analysis.

First, the preferred language structures and characteristics are assessed to identify the most dominant emotions that they are implicitly expressing. MercurySays can identify up to 148 basic and blended emotions. Those emotions may not be apparent in a literal message, but MercurySays delves much deeper than explicit expressions.

Once someone’s strongest emotions are identified, MercurySays also measures their:

  • openness to other people’s opinions
  • personal focus
  • level of their intellectual engagement, and
  • willingness to expend energy.

This assessment is then considered in relation to the eleven principal concerns of managers.

MercurySays then provides insight, analysis, and advice that direct staff on the best ways to improve their performance in the areas of their managers’ principal areas of attention.

Welcome to the new world of communication.